Questions & Answers

Frequently Asked Questions

Everything you need to know about renting from Forever Party Rentals.

Booking & Payment

How do I book?
You can book instantly online 24/7 through our booking system — just select your rental period, choose your items and pay a 25% deposit. You can also email us at welcome@foreverpartyrentals.com or call/text 778-990-7983.
What deposit is required to secure my booking?
A 25% non-refundable deposit is required to secure your booking. The remaining balance is due before delivery or pickup.
Can I get 10% off?
Yes! If you pay your order in full within 24 hours of your inquiry, you automatically receive 10% off the entire order.
What is your cancellation policy?
Your date is locked once the deposit is paid. Deposits aren't refundable if you cancel. If you need to reschedule because of weather, we'll roll your deposit forward to a new date at no charge — just let us know before crew dispatch.
How far in advance should I book?
As early as possible — especially for summer weekends and weddings. Popular dates fill up fast. You can enter a date online to check availability with no obligation to book.

Delivery & Setup

Do you deliver and set up?
Yes — delivery, setup, and takedown are available as add-on services for marquee tents, tables, chairs, and dance floors. Delivery is available 24/7. Add them to your order and our crew handles everything; delivery is quoted up front based on distance from our warehouse. You can also pick up most rentals directly from us.
How much is delivery?
Delivery & setup starts at $175 and depends on how far you are from our Surrey warehouse — the exact amount is shown up front at checkout before you pay, with no hidden fees or fuel surcharges. Prefer to skip it? Pickup from our Surrey warehouse is free. See the full price list.
Can I pick up rentals myself?
Yes! Popup tents and select items are available for self-pickup from our warehouse at 9317 188 St, Surrey BC. Pickup is 7:30AM–9PM, 7 days a week, on call and confirmation. Warehouse hours are Mon–Fri 10AM–6PM and Sat–Sun 10AM–3PM. Delivery is available 24/7. Our North Vancouver office at 1488 Main St, Unit 255 is by appointment only and is not a pickup location.
What happens if you're late for setup?
If we fail to begin setup within the agreed timeframe, you receive 25% of your order back — automatically. That's our on-time setup promise.
Where do you deliver?
We serve the entire Lower Mainland including Surrey, Langley, Abbotsford, White Rock, Delta, Burnaby, Coquitlam, Maple Ridge, Vancouver, North Vancouver, Richmond and more. Check our service areas page for the full list.
Can I visit your office?
Yes — our North Vancouver office at 1488 Main St, Unit 255 is by appointment only, same hours as the rest of the business (Mon–Fri 10AM–6PM, Sat–Sun 10AM–3PM). Call 778-655-0923 or text 778-990-7983 to book a time. Equipment pickup is from our Surrey warehouse at 9317 188 St, not the office. Google Maps →

Products

How clean is the equipment?
Every item is pressure-washed, cleaned and inspected before your rental. Our tables are so clean many clients skip tablecloths entirely. Chairs are individually checked — we often bring extras free of charge just in case.
How many people fit at a 5ft round table?
A 5ft (60 inch) round table comfortably seats 8 guests, or up to 10 in a pinch.
How many people fit at a 6ft rectangular table?
A 6ft rectangular table seats 6 people comfortably (3 per side), or up to 8 with end seats.
What tent sizes are available?
We have marquee tents in several sizes to accommodate events from 20 to 300+ guests. Contact us for specific dimensions and to find the right size for your event.
Still have questions?

We're happy to help — call or text us 7 days a week.

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